Tactics has served tens of thousands of customers around the world since 1999. From our humble beginnings in a garage, we continue to stay focused on our 6 key operating principles: 1) world class customer service; 2) quality products; 3) exceptional selection; 4) value (best price guarantee); 5) specialty focus; and, 6) environmental responsibility.
Where much of our competition is running their online operation out of the stock room or, at the other end of the spectrum, they are storing their skate shoes next to the cowboy boots in a giant warehouse the size of Cleveland, Tactics sits comfortably in the middle. We don’t try to be everything to everyone, we are specialty. However, we also don’t fumble around in the back rooms hoping your order is actually in stock. Tactics.com operates out of a dedicated warehouse that is staffed by riders, not outsourced to someone who doesn’t know a skate wheel from surfboard wax.
We pride ourselves in giving our customers courteous, informed, and professional customer service and consistently fulfilling our promise to deliver quality gear and clothing to your doorstep quickly and accurately. Our staff is comprised of riders of all levels and experience and we are here to answer any questions you might have.
For a complete, year-by-year history profile, please visit Tactics.com to read about our humble beginnings in a garage to our site redesign in 2011.